Anyone can print “100% authentic”. Here is what we actually do.
Counterfeit skincare is common in Bangladesh, and the packaging has got good enough that looking at a box is no longer a test. So we do not ask you to judge our word against anyone else’s — we give you the batch code and show you how to check it.
The authenticity chain
We would rather show our working than ask you to trust us.
Anyone can print “100% authentic” on a page. What matters is whether the seller can tell you which shelf a specific unit came from, and what its batch code is. Here is ours.
Read the full authenticity promise- 01
Bought from a named retailer
We purchase from US department stores and dermatologist-led retailers — never from unverified wholesale, which is where counterfeits enter the chain.
- 02
Batch code photographed
Before anything is shipped, we record the batch code and expiry on the carton and the container, and check that the two match.
- 03
Shipped sealed
Nothing is opened, decanted or repackaged. The seal you break is the one the manufacturer applied.
- 04
Verifiable by you
Your invoice carries the batch code. You can check it against the brand’s own records without taking our word for anything.
Check it yourself
What a batch code tells you
It is the single most useful thing on a cosmetic package, and almost nobody looks at it.
Where it is
Ink-jetted or laser-etched onto the container itself — the tube crimp, the jar base, the bottle shoulder. Printed on a sticker is a warning sign.
What it means
It identifies the production run, which is how a manufacturer traces a fault. Every genuine unit has one.
What to compare
The code on the container against the code on the carton. On a genuine product they match. On a fake, one is often missing.
The three questions to ask any seller
- 1. Where did this specific unit come from?
- 2. What is its batch code, and does it match the carton?
- 3. What is the expiry date?
A seller who can answer all three is telling you something real. One who cannot answer any of them is asking you to trust a slogan.
Still unsure about something?
Send us the batch code of anything you have bought — from us or anywhere else — and we will tell you what we can read from it. We would rather you asked.